FAQ

You don't need to share much at this stage — there will be plenty of space for that in person.A few brief details are helpful: your name, whether you are coming alone or as a couple, your preferred appointment times and, if you wish, a brief indication of what is on your mind.Write to me by email — I usually respond within two to three working days.

The initial consultation is a complimentary introductory conversation — approximately 15 to 20 minutes, by phone or video call.You share what is on your mind. I listen and ask a few initial questions.Together we explore whether working together makes sense and what that might look like.There is no right or wrong — and no obligation.

That can't be said in general terms — and that's a good thing.Some people come for a few sessions to gain clarity in a specific situation. Others I support over a longer period. There is no mandatory number of sessions.You decide when enough is enough.

Coaching and systemic consulting are aimed at people who want to clarify personal or professional issues, make decisions or understand entrenched patterns — without a medical diagnosis, without health insurance.Psychotherapy, on the other hand, is a medical treatment for mental illnesses and requires a diagnosis.I offer coaching and systemic consulting — not psychotherapy in the medical sense. If you are unsure, we can clarify this together in an initial consultation.

Just like a face-to-face meeting — only from home.Before the appointment, you will receive a link to a secure video connection. No download, no installation – just a stable internet connection and a quiet room.Online counselling is available for individuals and couples.

No — I run a private practice and bill you directly.This means: no diagnosis, no file, no notification to the health insurance company. Your concerns remain entirely between us.

You will receive the invoice by email after the session — payable within 14 days.Cancellations are free of charge up to 48 hours before the appointment — via email or telephone. For cancellations made later or in the case of a no-show, the session will be charged in full.If you are unable to attend an appointment, please let me know as soon as possible — and we will find a solution together.

Yes — that's possible and sometimes the more sensible first step.Not both partners are always willing to attend together. In individual counseling, you examine the relationship from your own perspective—without judgment or blame. You gain clarity about your needs and possible next steps.If both are willing to work together, I can also support you as a couple.